Plaza Tapatia

We go here very occasionally, and it's always the same. Food is pretty good, service is good, bathroom is usually dirty, and they have flies. The place is generally pretty empty.

4 stars for the food
1 star for the horrible atmosphere.
This place needs a remodel or a professional cleaning and cleanup.
The ladies' bathroom has an extension cord running from the hallway inside to a fluorescent light assembly . Nasty inside.
There was a 4 inch screw holding the seat assembly together that was showing. It was very dangerous if it got caught on your arm or hair.
The food was perfect, and they said they had modelo draft, but I heard a bottle being opened, and we were the only one in the restaurant.

Ordered carry out for dinner. Once we unpacked the order, noticed the order of three hard tacos were missing. Called the restaurant and when I explained what was missing to the person that answered, she said I ordered a number whatever, instigating I was not supposed to have hard tacos. Informed her I did not and repeated my order from the receipt. She then recognized my order and realized I was in fact missing an item. She apologized and asked what I wanted to do. I said I wanted to come pick up the missing items and also place a second order. Picked up that order, didn’t check before leaving, but should have. Unpacked second order and once again missing an item and what was given was incorrect. I ordered three hard tacos, two pollo, one beef.
I received two soft tacos, one pollo and one beef.
I have a food allergy and cannot eat the flour tortillas, which is how I am certain I ordered hard. I have been trying to call the restaurant for the last 15 mins with no answer. I don’t usually leave reviews, especially poor ones, but this is the only way I can make contact about this situation. Normally the food and service are great and we have no issues. But the last few times haven’t been the same. Disappointed.