The Crab Connect

Great crabs, great prices! Their online ordering doesn't work which I didn't know, but they accommodated me anyway

The Crab Disconnect--- really don't want to leave a negative review, but here we go. Came down from philly to see mom, was on IG with the guy about pricing, and picking up today--- not once was anything said about calling to order. So I went online, and hit the "place and order button", and placed it! Simple!! Set the pick up time at 10 am- pull up, no one is there, so I call to make sure i have the right spot. The guy says, did you place an order online? I said, yeah! He said well, we are having problems with that. We don't even start steaming till 11. I'll try and call the guy and have him call you back. The guy texts me, "on a delivery in Rehoboth".. I said, we are going elsewhere at this point... he replied, thats your best bet, next time please call-- i said, you should fix your website--- he said, working on it. VERY unprofessional--- i get it, people are busy, but if you are running a business, and you know the website isn't good--- take the thing down, or paste, CALL ONLY. Or, he could have said that via IG. I got crabs from here last year, and they were great--- but after this, coming all this way for my mom's bday--- I won't be getting from here again....

My first experience with crab connection… the best my original order was 1/2 bushel mixed females… I got a call letting me know they didn’t have any females, and if I was still interested they had #2 males priced 125 but will knock off 15 for the inconvenience. My pick up was at 1 pm, they were still steaming, gentlemen place the crabs in my car… just the nicest customer service… the crabs were medium but heavy, sweet, and not a bad crab in the bunch also for the price we got a ton of crabs…. I will be going back…. Great job crab connection